PRIVACY POLICY
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The type of personal information we collect
We currently collect and process the following information:
Name, billing address, shipping address, phone numbers, email address, order details, limited payment method details and cookies.
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How we get the personal information and why we have it
Most of the personal information we have about you is provided directly by you. This is for the following reasons:
To process your order, to remember you for logging into our website for easy ordering and faster checkout, to help us monitor and recover abandoned sales when checkout is not completed, when you subscribe with your email to contact you with offers and discount codes where applicable.
Some information is provided indirectly by you. When you visit our website we collect data such as which pages you visit, what links you clicked on and the technology used to access our website. We collect this information using Google Analytics. This helps us to improve our site.
All of the information we collect about you ensures we offer the best experience online with us and allows us to improve our website. All of the information collected is required to ensure normal operation of our business.
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Sharing of Information
We may be required to share some of your information for the following:
Courier services - Information such as your name, address and details of items within packages.
Payment Providers - We use payment providers to process your payments both in store and online. By doing so some of your personal information such as payment details and order details will be shared
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How we store your personal information
Modern encryption techniques are in place to safeguard your information. Your personal information such as name, email address, physical address and phone number is stored with us for as long as your account is open.
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Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.